At University of Talents (UOT), we provide talent registration, auditions, competitions, training, workshops, mentorship, certificates, event participation and other related services. Since most of our services are delivered digitally or through scheduled physical events, conventional product shipping may not apply to every registration or service.

This Shipping & Delivery Policy explains how registrations, services, certificates and any applicable physical items are delivered to participants.

Shipping & Delivery Policy – Overview

University of Talents does not generally ship a physical product as part of the standard registration process. After successful registration and payment, participants receive confirmation and relevant information through the contact details provided during registration.

Depending on the nature of the program or event, delivery may take place through:

• Online communication and digital platforms.
• Email.
• WhatsApp or other official communication channels.
• Scheduled auditions or events at designated venues.
• Training sessions and workshops.
• Physical distribution of certificates, trophies, awards or other applicable items.
• Courier or postal delivery, where specifically applicable.

Registration Confirmation

Once a participant successfully completes registration and payment, the registration details are processed by the University of Talents team.

The participant may receive registration confirmation, event information, instructions, schedules or other relevant communication through the registered mobile number, email address or other official communication channel.

Participants are responsible for providing accurate and active contact information at the time of registration.

Event and Audition Delivery

For auditions, competitions, workshops, training sessions and other physical events, the service will be delivered at the date, time and venue communicated by University of Talents.

Participants are required to attend the designated venue or access the applicable online session, as instructed by the University of Talents team.

Event schedules, venues or timings may be changed or rescheduled when necessary due to operational, administrative, safety, technical, governmental, weather-related or other circumstances beyond the reasonable control of University of Talents.

In such cases, updated information will be communicated through the available official communication channels.

Digital Services

Where a service or communication is provided digitally, delivery may take place through email, WhatsApp, website access, online platforms or other digital communication methods.

Digital delivery may include:

• Registration confirmation.
• Audition or event instructions.
• Selection or result notifications.
• Training or workshop information.
• Important participant announcements.
• Certificates or other digital documents, where applicable.
• Other information related to the participant’s registration or participation.

Participants should regularly check their registered email address, mobile number and official communication channels for important updates.

Certificates, Trophies and Physical Items

Where certificates, trophies, awards, merchandise or any other physical item is applicable to a participant, the method of delivery or collection will be communicated separately.

Depending on the item and program, it may be:

• Distributed at the event or venue.
• Made available for collection from a designated location.
• Sent through courier or postal services, where applicable.

If courier or postal delivery is applicable, the participant must provide a correct and complete delivery address and contact information.

University of Talents will not be responsible for delays or non-delivery resulting from an incorrect, incomplete or outdated address or contact information provided by the participant.

Delivery Time

The delivery timeline may vary depending on the nature of the service or item.

• Registration confirmation: Generally processed after successful payment and registration.
• Event/audition information: Communicated before the applicable event.
• Digital certificates/documents: Provided within the timeline communicated by University of Talents, where applicable.
• Physical certificates, trophies or other items: Delivery or collection timelines may vary depending on the event and item.
• Courier deliveries: Delivery time depends on the courier/postal service and destination.

Any delivery timeline communicated by University of Talents is an estimated timeline unless specifically stated otherwise.

Delays

University of Talents will make reasonable efforts to ensure timely delivery of applicable services and physical items.

However, delays may occur due to circumstances including:

• Courier or postal delays.
• Incorrect or incomplete address information.
• Weather or natural events.
• Government restrictions.
• Technical issues.
• Venue or event changes.
• Operational requirements.
• Force majeure circumstances.
• Other circumstances beyond the reasonable control of University of Talents.

Such delays will not automatically constitute a cancellation of the participant’s registration or create a right to a refund.

Incorrect or Incomplete Delivery Information

Participants are responsible for ensuring that all information submitted during registration is accurate and complete.

This includes, where applicable:

• Full name.
• Mobile number.
• Email address.
• Postal address.
• City and state.
• PIN/ZIP code.
• Any other information required for delivery.

University of Talents will not be responsible for delivery issues caused by incorrect, incomplete or outdated information provided by the participant.

Delivery Charges

Where physical delivery or courier services are applicable, any delivery or shipping charges, if applicable, will be communicated to the participant before the applicable service or shipment is processed.

Unless specifically stated otherwise, delivery charges are separate from registration or participation fees.

Non-Delivery or Damaged Items

If a participant does not receive an applicable physical item within the communicated delivery period, or receives an item damaged during transit, they should contact University of Talents promptly with the relevant details.

The University of Talents team will review the matter and, where applicable, coordinate with the relevant courier or delivery service.

Any replacement or re-dispatch will be subject to verification and the applicable circumstances.

Contact Us

If you have any questions regarding the delivery of your registration, certificate, award or any other applicable item, please contact us:

University of Talents
E-36, Near Heera Sweets,
Jawahar Park, Laxmi Nagar,
New Delhi – 110092, India

Phone: +91 9311812044
Email: info@universityoftalents.com

We recommend that all participants keep their registered contact details updated and regularly check official communications from University of Talents for event schedules, delivery information and other important updates.

By registering with University of Talents, the participant acknowledges that they have read, understood and agreed to this Shipping & Delivery Policy.

Last Updated: October 2026